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Scaling New Heights!!! My Oracle Support Community rewards and recognition




This blog is about my experience so far with below 2 world’s largest interactive community dedicated to Oracle technologies so far,
1. My Oracle Support Community
2. OTN community

You can simply register yourself using below link –
https://community.oracle.com

It is hard to decide which one is my favorite out of the two. I believe it is more about purpose of these two communities and differences that makes nerds like us to choose between the two or follow both.

Understanding the difference-
OTN: Available for everyone
MOSC: Only accessible with My Oracle Support access.

OTN: Possibly larger audience, but not the place to discuss MOS notes or SRs, since you can't assume that everyone accessing an OTN community also has MOS access.
Basically, both communities are managed by different teams. OTN space is open and visible to anyone. Anyone can create an OTN account.
MOSC spaces are available to only those who have a valid support contract. You need an account(MOS account) attached to valid Customer Support Identifier.

Both MOSC and OTN platforms work on Jive and are merged for users to participate in both forums.

My experience when working with both -

1. You can raise any query and there are members who will support you, guide you and you never know, you will get solution from 
community before Oracle Service Request ticket you raised.

2. You relate to experts worldwide and both communities provide you common platform for technical discussions.

3. Even if you know solution for one issue, you may be surprised to know there are other ways/possibilities for same issue that
can be more effective and efficient than solution you already have.

4. Like I read this quote - 
     'Gaining knowledge is the first step to wisdom. Sharing it is first step to humanity.'                                                                                             -- Unknown
They help you gain knowledge and share your own experiences on the same platform.

Lastly, I would like to mention that this article will only evolve with time as I wish to continue serving these 2 communities.
So, say tuned!!!

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